Customer service was outstanding. I couldn’t be more pleased.
G
Gregg Guthridge
Awesome Customer Service
After falling and breaking my tips in the stream
The Fine customer service reps had me fixed up and back on the stream within 4 days!
Can’t imagine buying from another company
Thank you
T
Tim Mcmahan
Fastest warranty work in the industry!!!
Wow not only am I impressed with Diamond back rods but there Warranty work is superior !!! I’m super clumsy and break rods all the time. I have sent probably at least 5 rods back to different manufacturers and there warranty department should be the industry standard. Look forward to buying a new 1# soon!!!
Z
Zachary Weaver
Very quick to respond, and to ship a new tip out to me, so I could quickly get back on the water!
J
John
Replacement for broken tip
Great service. Placed call on Monday, new tip in hand on Friday.